Send us your questions, your suggestions, your inner thoughts and all that. We would be glad to hear from you.
Why aren't these videos free?
We'd love for all of the content to be free but the time investment (and infrastructure cost) is considerable. A small monthly fee allows the team to dedicate as much energy as possible and keep providing more content about Sketch with the quality you love. We do release some free videos from time to time.
How long are the episodes?
Usually between 10 to 30 minutes. It really depends on the topic. We try to be concise but throw the ocasional joke once in a while to keep things light.
Am I tied to a contract?
No. You can cancel your account at any time.
Do you only accept PayPal?
Not anymore, we partnered with Braintree so you can use your credit card, Paypal, Apple Pay, you name it.
How can I cancel my membership?
Easy, just go to Account/Account and Billing and you'll find the magic button.
When do you release new episodes?
There's no set release dates for episodes, but you can expect an episode every week.
Can I pay for an anual membership?
Nope. Not right now at least, we are looking into this though.
Do you offer refunds?
Nope. Not out of douchery, but simply because that would make really easy for piracy. You know, pay for a membership, download all the videos and resources, ask for refund, profit.
But if you have an incredible unfortunate story and you're trully unhappy, drop us an email and tell us your story. I'll be sad to see you go but we'll stay friends anyway, right?
Which tools do you guys use to create the episodes?
Rafa records with a Blue Yeti microphone, captures with Screenflow and edits on Final Cut Pro. A couple of episodes ago he switched from a 15" Retina MacBook Pro to a Retina 5K iMac, which now allows for better capturing and some new tricks.